Digital Product — No Refunds After Delivery
Chiromyst provides a digital palm reading report. Because the report is generated and delivered immediately upon payment, it is consumed at the moment of purchase.
Once a reading has been successfully delivered, we are unable to offer a refund. By completing your purchase, you acknowledge that you are buying a digital product that is delivered immediately and waive any applicable cooling-off period for digital goods.
Exception: Technical Failure
If a technical error on our end prevents your reading from being delivered, you are entitled to a full refund — no questions asked.
If you paid but did not receive your reading due to a technical issue, contact us at
savagerus.art@gmail.com with your order details. We will verify the issue and process a full refund within 5 business days.
What Counts as Non-Delivery
- The page returned an error after payment and no reading was shown
- Your payment was charged but the analysis never completed
- A confirmed server-side failure occurred during processing
What Does Not Qualify for a Refund
- You received the reading but are dissatisfied with the content — palmistry is an interpretive art and results vary
- You uploaded a photo that was not a real palm (e.g., a diagram or low-quality image) and received a corresponding message
- You changed your mind after the reading was delivered
- Technical issues on your own device or internet connection
How to Request a Refund
Email savagerus.art@gmail.com with:
- Your order ID or the email address used at checkout
- A brief description of what went wrong
We will review your request and respond within 2 business days.
Chargebacks
We ask that you contact us before initiating a chargeback with your bank. We are happy to resolve genuine issues directly and quickly. Unjustified chargebacks may result in suspension of access to the Service.
Contact
Refund requests and questions: savagerus.art@gmail.com